Below are common questions that you may have.
If you have any questions that are not below please contact us and we will get back to you.
Can friends and family come into Kew Gardens to support me?
ABSOLUTELY! Your race entry includes free entry into Kew Gardens for 2 adults and 2 children, as long as they have entered before 08:30am.
How much does it cost to enter?
RICHMOND MARATHON:
****************************
RUNFEST HALF MARATHON
****************************
Affiliated Members of British Athletics running clubs receive an £2 off entries.
Where are toilets located on the course?
For the 10k: The are two toilet blocks on the 10k course. First one is by Palm House Pond 2km and Another block near Lion Gate at 5km.
There are several toilets along the Half Marathon and Full Marathon course.
Can I enter the race and still raise money for a charity that is not an official charity?
es, you can run for any cause of your choice. Once you have your place you can contact that charity direct.
If you enter through a Public Entry place you do not have to fundraise, however many runners do and enjoy this experience.
When your ready start your gofundme page and get fundraising. Click here
Where will the waterstations be?
AIR:10K:
There will be one waterstation at 5.75km.
Half Marathon & Full Marathon:
There will be a waterstation approximately every 3 miles.
When is the Richmond 10K?
Saturday 9th September 2022 at 8.20am.
When is the RUNFEST Kids Mile?
Sunday 10th September 2023 from 2pm
When is the Richmond Half Marathon?
Sunday 10th September 2023 8.55am
When is the Richmond Marathon?
Sunday 10th September 2023 8.00am
When is the Richmond Family Mile?
Sunday 10th September 2023 8.55am
Can I get a refund or defer my place to the following year?
Race entries are NOT TRANSFERABLE and NON-DEFERABLE. We do not permit a change of race number. A full refund will only be offered within 14 days of payment. After this there will be NO REFUNDS, DEFERRALS TO NEXT YEAR OR TRANSFERS TO ANOTHER RUNNER.
What if I change my address?
If you need your race pack delivered to an alternative address to the one you registered with, please email info@richmondrunningfestival.com to let us know before Friday 12th August at 5pm (if you are running in our September events). If you miss this deadline you will need to arrive at least one hour before your race to collect a new race pack from the info tent in the event village for a fee of £5.
What If I miss the Change of Address Deadline?
If you did not notify us before the deadline we set we can not stop your race pack being delivered to the address you provided when you registered. This means you will have to collect a spare pack on the day and incur a £5 charge.
Where can I leave my bags/clothes?
Our friendly baggage team will be waiting for you to collect your baggage. Please provide your own bags. For the Half and Full Marathon, your bags will be taken over to the finish line in Old Deer Park for you to collect your belongings afterwards.
Where do I collect race numbers?
All September race numbers have been sent out in the post. If you do not have a race number, please collect one from info tent.
Can supporters and family see me in Kew Gardens for free?
Absolutely! Your entry includes free entry for 2 adults and 2 children into Kew Gardens, as long as they arrive before 08:30am.
Where will my race start?
AIR:10k all start on the Broadwalk in Royal Botanic Gardens, Kew.
Can I see a course map?
Richmond 10k: Click here
Richmond Half Marathon: Click here
Richmond Marathon: Click here
RUNFEST Kids Mile: Click here
Richmond SUNDOWN 5k: Click here
Richmond Family Mile: Click here
Is the race chip timed?
Yes, using disposible chips.
Where do I place my chip?
You place your ipico chip on your shoe. Please see example in previous final instructions document.
What happens if I receive my number but cannot run on race day?
Please can you return your timing chip to runfest ltd,
RUNFEST Ltd., Suite A, 8 The Causeway, Teddington, Middlesex, TW11 0HE
Can I give my number to a friend to run?
Sorry, this goes against our health and safety regulations and breaks our public liability insurance. We are responsible for our registered runners only and require emergency information incase something happens.
Can my dog/pram run with me?
Sadly no.
Can dogs enter Kew Gardens?
Sadly no. It is Kew’s policy that only assistance dogs can enter the gardens. However on the Sunday, dogs are more than welcome at the finish line in Old Deer Park.
Is this race on closed roads?
The new AIR:10k is a fully road closed race running round the beautiful Kew Gardens. The Richmond Half and full marathon is on multi-terrain paths.
Can I run with headphones?
AIR:10K = yes you can run with headphones.
Richmond Half/Full Marathon – Sadly no (in-ear headphones) as it isn’t all inside Kew Gardens. Runbritain rules, not ours. However, you can use bone conduction headphones.
What is the terrain like?
AIR:10K – 100% on flat paths around Kew.
The Richmond Marathon & Half Marathon is all on road and path inside Kew Gardens before running along the Thames Towpath. Please expect to run on flat path, road, gravel and grass (very minimal grass). The course is flat as a pancake.
How can I find out what personal information you may hold on me?
Please contact us or call our office and we will be able to assist you.
For more information on our privacy policy please click here.
Is the course measured and can it be used for London Marathon Good for age?
All courses have been measured by Olympic Games measurer Hugh Jones on behalf Association of UK Course Measurers and our event is ran under RUNBRITAIN rules. Therefore yes, it can be used for GFA purposes.
Can I choose the charity I run for?
es, you can run for any cause of your choice. Once you have your place you can contact that charity direct.
If you enter through a Public Entry place you do not have to fundraise, however many runners do and enjoy this experience.
When your ready start your gofundme page and get fundraising. Click here
